Despite having more than 400 million active users, Facebook still has its skeptics.  Some common complaints I’ve heard:

• “It’s a waste of time!”
• “Who needs an update on what I’m eating for lunch?”
• “Why do I need to be a Fan of anything?”

Okay, sure. My status updates aren’t always riveting or note-worthy (see: “Dear Coffee, Marry me. Xoxo, Kelly”) and I’m not ashamed to say I “like” a Fan Page called “I Don’t Feel Like Folding My Laundry So I Just Restart The Dryer.”

But while I’m not alone in using the Status Update and Fan Page for innocuous fun, some people are using these basic Facebook features to help improve their health…and even save their own lives.

Like this guy, who decided to quit smoking and inadvertently created a support group among his Facebook friends simply by updating his status with the number of days he’d been smoke free.  As his friends followed his progress, they “liked” his status as the number of days increased and left comments of encouragement when his updates expressed wavering resolve.   Having a virtual audience to not only hold him accountable but also to offer him support no doubt helped contribute to his continued success.

Then there’s this woman, who is using Facebook to help her find a kidney donor.  Living in a state that ranks among the nation’s lowest in percentage of licensed drivers who are registered organ donors, she got creative and set up a Page called “Mel Needs a Kidney.” As of the end of May, she had heard from about 100 people who offered to get tested to see if they were a match.  In addition to increasing her chances of finding a donor, her efforts are also helping raise awareness of organ donation and registration in Michigan.

So while it’s true many Facebook users limit their activities to tending virtual farms or tagging friends in party photos, there are some who are using the platform to improve their lives.  And that’s something I’ll “like” any day.

In the wake of the earthquake that devastated Haiti on January 12, social media is proving once again to be a powerful tool for sharing information and raising funds in times of crisis.  Check out these stats:

• Three days after the earthquake, 3% of all blog posts were related to Haiti’s earthquake.
• By January 15, the American Red Cross’ Twitter account had gained more than 10,000 followers.
• By January 22, 42% of Facebook users in the United States had donated money or goods to aid Haiti relief  -  23% of these donors did so via text message.  
• More than $25 million has been raised for the American Red Cross’ relief effort in Haiti through $10-donations made by simply texting HAITI to 90999.

These figures help reinforce the belief that people turn to social media not just to consume information, but also to connect and engage in meaningful ways with organizations and each other.

Any healthcare marketer worth her salt knows that women are the primary healthcare decision makers in America (although, with the current economy, some suspect the tide might be turning).  So when I saw an article on how to market to women on Facebook, I couldn’t help but be interested.  Because women make up more than 56% of the overall Facebook population, it’s a great place for your hospital or physician practice to connect with its core audience.  But how do you keep these decision makers engaged? 

A couple of my favorite tips from Mashable:

• Quality Counts:  Annoy your female fans with spammy updates and be prepared to face the wrath of the “hide” button.  Remember, they can remove your marketing messages from their news feeds with the simple click of a mouse.  And, of course, out of sight = out of mind.
• Provide Utility:  Give your fans something to look forward to on a daily or weekly basis by regularly posting helpful tips or practical ideas that can improve their health or lifestyle.
• Give Fans a Voice:  Make your fans feel involved by creating a two-way conversation and asking their opinion.  Bonus: You have an instant focus group at your fingertips.
• Keep Your Fans in the Loop:  Update your fans about current goings-on, good and even bad.  With the rise of transparency in healthcare, Facebook can be a great venue to help address negative news before it gets out of hand.

How does your organization use Facebook to engage its female audience? Please post your ideas in a comment below!

Did you know that a man is 35% more likely to be diagnosed with prostate cancer than a woman is to be diagnosed with breast cancer?   And while most of us know that October goes pink for breast cancer awareness, did you know that November grows mustaches for men’s health?

That’s right – November is now Movember (with “mo” being slang for mustache, of course).  
Here’s a quick synopsis from  the Movember Foundation:

The Movember Foundation challenges men to start Movember 1st (November 1st) clean shaven, then grow and groom their moustache for 30 days to raise awareness and funds to find a cure for prostate and testicular cancers.

I absolutely love this campaign!  What better way to get guys talking about their health than by pitting them in a friendly competition, doing something as “manly” as growing a ‘stache?! 

I first heard about Movember via Twitter a few weeks ago, and it has quickly blown up in the socialsphere:  A Facebook search for “movember” this morning yielded 77 Pages and about 4,200 Groups.  As this blog is posted, the MovemberUSA Facebook Page alone has 3,958 fans and counting, a gain of more than 350 members since Friday afternoon.  Men participating in Movember, or “Mo Bros” as they are called, are posting photos of their facial follicles on their “Mo Spaces,” and “Mo Sistas” are getting in on the act by recruiting more Mo Bros and helping raise funds, which will benefit the Prostate Cancer Foundation and the Lance Armstrong Foundation Livestrong.

Over the years, Susan G. Komen’s Race of the Cure, Pink October and many other events seeking to bring awareness to breast cancer have empowered the female population;  I hope Movember will do the same for our brothers, fathers, sons, boyfriends, and husbands, and succeed in its mission to “change the face of men’s health.”

Facebook recently announced they will be offering usernames for profiles and pages beginning this Saturday at 12:01 a.m. ET.  This means the URLs for profiles and pages will be able to be personalized to reflect the identity of the user (facebook.com/yourname) rather than the number ID that is currently assigned (facebook.com/profile.php?id=12345678).

Details:

Usernames will be assigned on a first-come, first-served basis.

To be immediately eligible for a vanity URL, profiles must have been created before 3 p.m. ET on June 9, 2009, and pages must have been live before May 31, 2009.  This will help prevent “squatting” on usernames.

Pages must have at least 1,000 fans to create a vanity URL.  UPDATE: Pages with fewer than 1,000 fans will be able to create a username on June 28, 2009.

Usernames must be at least 5 characters long and only use A-Z, 0-9 or a period.  For example:  facebook.com/john.doe

Once a username is created, it cannot be changed or transferred so choose wisely and type carefully!

Privacy settings for your username will be the same as privacy settings for your profile name in Search.

Go here to learn more about Facebook usernames.
For more information on vanity URLs for pages, click here.

Recently, brands like Sharpie, Volkswagon and Tropicana have created their own social-networking sites to complement their marketing efforts on mainstream sites such as Facebook and Twitter.  While I understand why companies would prefer social interaction on a more controlled, branded site, I have a hard time believing these sites will achieve much success after the initial glow wears off.  Personally, I would much rather interact with my favorite brands on a site where I have an established identity and a clear understanding of how the site operates (Facebook) than create an entirely new identity on a site I know little about.  Yes, Facebook Connect could make these third-party sites more appealing, but I’d prefer to interact with brands who come to me (in a non-pushy manner, of course) where I spend my time.  See how Adobe successfully engaged Facebookers in their “natural environment.”  I hope to see more brands take Adobe’s lead in the future.

I have a dumbphone.  I’m not trying to be insulting;  I’m just saying my cell is not what they call “smart.”  That is, I have a plain, ol’ run-of-the-mill cell phone that lets me call and text…and that’s about it.  Which is fine, I guess.  I mean, do I really need to have access to my Facebook account 24/7?  Do I really need to be able to Google something anytime I want?  Do I really need to tweet a photo of what I’m doing while I’m doing it?  The answer is yes.  Yes, I do.  I really, really do. 

Why?  Because having on-the-go, hand-held access to the Internet (and thus social networking sites) has quickly become the best way to maintain one’s online presence.  In addition to being able to interact with online communities at a moment’s notice, mobile social networkers are able to update their accounts more often with more relevant/timely content than those with “stationary” access.  And it’s this constant stream of rich, fresh content that makes these sites all the more useful, informative and fun – for the user and for his/her friends and followers.  Simply put, mobile access takes social networking to the next level.

Which is why I wasn’t surprised to see a new study that found that more than half of U.S. wireless customers access content on their mobile phones, and of those people, most spend more time on social networking sites than, say, looking up news and weather.  So as people like me start shopping around to replace their dumbphones with smarter ones, the number of mobile social networkers will only increase…which will improve the quality of content on social networks….therefore making social networks all the more popular.  So for those of you hoping sites like Facebook are just a fad, think again.  Mobile access is just pushing these sites to new heights.

A couple questions for all you smartphone users:  What content do you access via your phone?  And what smartphones do you find cater to social networks the best?  (I have my eye on the new Palm Pre…)