word cloud Archives - Dobies Health Marketing

In our last post, we talked about word clouds and their practical uses beyond the blog. This week, we’ll continue that discussion in lieu of our recent discoveries at SHSMD Connections 2011, an annual conference hosted by the Society for Healthcare Strategy & Market Development. The event was a meeting of the minds from all levels of hospital communications, and the word cloud was our way of learning more about what’s on their minds.

SHSMD attendees participated by entering today’s hot topics into our word cloud app. But what do the results tell us about the directions and challenges hospital marketers face as we head into 2012?

The most commonly used phrase was “physician strategies,” with “social media” coming in close behind. Many hospital strategists are looking for effective ways to engage with physicians and patients. While social media continues to grow as a cost-effective way to expand reach and frequency, strategists are struggling with how to reconcile professional relationships with online social platforms—and even how to get people to “Like” or “Follow” their hospitals in the first place, let alone leverage that affinity. It’s a challenge many of today’s healthcare marketers must untangle, and clearly engagement is the name of the game.

Other issues taking center stage for healthcare marketers include:

• Direct marketing – promoting what works to grow market share.

• Brand building – on-target messaging in the midst of health reform and ACO debates.

• Market-driven plans (and plans that drives markets) – thinking strategically and delivering creatively.

• Better returns – demonstrating improved ROI and ROE as direct results of marketing efforts.

If your marketing initiatives don’t include solid strategic planning in the areas described above, you’re missing opportunities to enhance relationships, grow in volume, improve your brand and more.

What about you—what’s on your mind in healthcare marketing today? If you didn’t share with us at SHSMD, feel free to do so in the comments below. We’d love to hear from you.

You’ve seen them on blogs as handy visual aids that spotlight keywords from page content. Word clouds make it easy for web surfers to determine if any given blog or post interests them enough to keep reading. But for marketers, word clouds offer communication tools that can be used outside the blog as well.

At their most basic level, word clouds make text on a page look more exciting than, well, text on a page. You can use them to convey data and information in a way that breaks the mold of standard presentation formats like slides, spreadsheets and pie charts.

Looking for a creative way to share marketplace feedback to your executive and board leaders? Instead of a report with lengthy quotes and testimonials, consider presenting a word cloud that displays what consumers are saying in one quick, easily digestible image. Information that’s easy to absorb at a glance resonates more with readers.

Word clouds can also help you take a keen look at the content on your website, particularly if you’re not employing search engine optimization tactics. In seconds you’ll know exactly what words appear most frequently on key pages. You can use the results to assess whether or not you’re communicating what you want—and don’t want—to say. Try the same thing with key pages from your competitors’ sites to compare and contrast key messages.

And speaking of your Internet presence, do you know what’s being said about your organization online? Word clouds are a great way to determine if your online press is positive and aligns with your key messages. Google your organization or a specific topic, then enter text from the search results into a word cloud app. You’ll get an instant visual representation of your online image and what it says about you.

Your consumers and employees have suggestions for improvement – do you know what they are? Word clouds can help you figure it out. Just as they can be used to draw attention to your strengths, they can also uncover weaknesses. Without making it public, try making a word cloud to zero in on specific areas needing improvement.

There’s no shortage of word cloud generators available online. Look around on sites like Wordle, Tagxedo and Word It Out (to name just a few). Pick the app you like the most and discover what it can reveal about your marketing and communication efforts. Why not start right now? It’s easy, it’s creative, and it’s fun.

Tag Archive for: word cloud

Word Clouds Put the “Fun” in Functional for Marketers