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	<title>Dobies Healthcare Blog &#187; YouTube</title>
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	<description>Engage at a deeper level.</description>
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		<title>Engaging Patients through Social Media</title>
		<link>http://www.dobies.com/blog/2011/10/11/engaging-patients-through-social-media/</link>
		<comments>http://www.dobies.com/blog/2011/10/11/engaging-patients-through-social-media/#comments</comments>
		<pubDate>Tue, 11 Oct 2011 17:34:54 +0000</pubDate>
		<dc:creator>Carol Dobies</dc:creator>
				<category><![CDATA[Healthcare Marketing Strategy]]></category>
		<category><![CDATA[Interactive Media]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[hospital marketing strategy]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[Patient experience]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[social networks]]></category>
		<category><![CDATA[texting]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://www.dobies.com/blog/?p=949</guid>
		<description><![CDATA[Later this week, I will moderate an interactive panel for Kansas City Healthcare Communicators Society.The topic: How to Deploy Social Media to Improve Patient Engagement. With expert input spanning a wide range of social networking tools and best practices from our healthcare marketing panelists, the session promises to provide an eye-opening look at what it [...]]]></description>
			<content:encoded><![CDATA[<p><img class="size-full wp-image-963 alignright" title="Wilson_Slide3" src="http://www.dobies.com/blog/wp-content/uploads/2011/10/Wilson_Slide31.jpg" alt="" width="323" height="203" />Later this week, I will moderate an interactive panel for Kansas City Healthcare Communicators Society.The topic: How to Deploy Social Media to Improve Patient Engagement. With expert input spanning a wide range of social networking tools and best practices from our healthcare marketing panelists, the session promises to provide an eye-opening look at what it takes to continuously engage patients online.</p>
<p>Here are highlights from colleagues in the healthcare social media field:<ins cite="mailto:Diane%20Morgan" datetime="2011-10-11T08:45"></ins></p>
<p><strong>Two-fifths of adult internet users in the U.S. have read someone else’s online commentary about health.</strong> Many thanks to <a title="Susannah Fox" href="http://www.pewinternet.org/Experts/Susannah-Fox.aspx" target="_blank">Susannah Fox</a> and her colleagues at Pew Internet &amp; American Life Project, who published a <a title="Peer-to-Peer Healthcare" href="http://www.pewinternet.org/Reports/2011/P2PHealthcare.aspx" target="_blank">report</a> earlier this year revealing that 80% of internet users search online for health information, and a growing number rely on the internet to connect peer-to-peer. Among the findings:</p>
<ul>
<li>Symptoms and treatments dominate health searches (66% and 56% respectively).</li>
<li>44% of internet users look online for information about doctors or other health professionals.</li>
<li>25% of adult web users look online for people with a chronic illness.</li>
<li>24% have consulted online rankings of doctors and hospitals.</li>
<li>20% look online for people with similar health issues.</li>
</ul>
<p><strong>There are 140 uses for your 140 characters if your healthcare organization tweets. </strong><a title="Phil Baumann" href="http://philbaumann.com/about-2/" target="_blank">Phil Baumann</a>, a social media strategist and advisory board member for Mayo Clinic Center for Social Media, studied the challenges and opportunities available for providers via Twitter. In the end, he identified <a title="140 Healthcare Uses for Twitter" href="http://philbaumann.com/2009/01/16/140-health-care-uses-for-twitter/">140 different healthcare uses for Twitter</a> – an oldie but goodie for those in need of ideas when it comes to tweeting for and about health.</p>
<p><strong>More than 1,200 U.S. hospitals are now actively using social media sites. </strong>And that number is climbing every day. Thanks to <a title="Ed Bennett" href="http://edbennett.org/" target="_blank">Ed Bennett</a>, web operations manager at the University of Maryland Medical Center (and also an advisory board member for Mayo Clinic social media), we have better insight into the <a title="Social Media Use Among Hospitals" href="http://ebennett.org/hsnl/" target="_blank">scope of social media use among hospitals</a>. Here’s the latest breakdown of the number of hospital accounts/pages per social networking site:</p>
<ul>
<li>Facebook: 1,068</li>
<li>Foursquare: 946</li>
<li>Twitter: 814</li>
<li>YouTube: 575</li>
<li>LinkedIn: 566</li>
<li>Blogs: 149</li>
</ul>
<p>If so many healthcare providers are putting it out there on so many sites, it must be simple, right? Wrong. We all know representing an organization via social media is much more complex than managing personal accounts, so it’s important to know what you’re doing behind the scenes. Fortunately, help is out there, like this list of <a title="20 Excellent Social Media Networking Resources for Health Professionals" href="http://healthworkscollective.com/barbara-ficarra/25103/list-20-excellent-social-media-networking-resources" target="_blank">20 Excellent Social Media Networking Resources for Health Professionals</a>, compiled recently by <a title="HealthWorks Collective" href="http://healthworkscollective.com/" target="_blank">HealthWorks Collective</a>.</p>
<p>I’m looking forward to a thought-provoking discussion by our panelists this week. We will update you with the biggest takeaways and lessons learned next week.</p>
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		<title>Stairway to Better Health</title>
		<link>http://www.dobies.com/blog/2009/11/18/stairway-to-better-health/</link>
		<comments>http://www.dobies.com/blog/2009/11/18/stairway-to-better-health/#comments</comments>
		<pubDate>Wed, 18 Nov 2009 18:11:10 +0000</pubDate>
		<dc:creator>Carol Dobies</dc:creator>
				<category><![CDATA[Creative]]></category>
		<category><![CDATA[Health and Wellness]]></category>
		<category><![CDATA[The Life/Work Balance]]></category>
		<category><![CDATA[employee health]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://www.dobies.com/blog/?p=518</guid>
		<description><![CDATA[My hat is off to Vokswagen and thefuntheory.com.  From pianos to pinball, they have collected some great ideas to inspire healthy behaviors.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.youtube.com/watch?v=2lXh2n0aPyw" target="_blank"><img class="alignright size-medium wp-image-520" title="Stairway to Better Health" src="http://www.dobies.com/blog/wp-content/uploads/2009/11/piano-380x246.jpg" alt="Stairway to Better Health" width="380" height="246" /></a>When you see a really good idea, you absolutely have to share it with everyone you know.  It used to be that we&#8217;d simply email a <a href="http://www.youtube.com/watch?v=2lXh2n0aPyw " target="_blank">cool link</a> to our friends and colleagues, but this one is worth talking about.</p>
<p>My hat is off to Volkswagen and <a href="http://www.thefuntheory.com" target="_blank">thefuntheory.com</a>.  From pianos to pinball, they have collected some great ideas to inspire healthy behaviors.</p>
<p>For all of my clients with offices on the second floor or higher, let this be an inspiration to you to use the stairs.  At a minimum, consider equipping your stairways to health to help fight obesity by giving it a fresh coat of paint.  Hang some artwork, include an inspirational message or two.  Maybe install Wii Fit stations on a landing, or wire up a video board so employees can compete with one another on the number of trips up the steps.   Please add to the list of possibilities by posting a comment.</p>
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